Customer Relations
Apologies
Apologizing for Error on Our Statement | Apologizing for Error on Our Statement |
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| Written by Business Letters Admin | |
| Friday, 22 February 2008 | |
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[DATE, ex. Wednesday, June 11, 1998]
[NAME, COMPANY AND ADDRESS, ex. I am writing to request that you discard our statement of [DATE, June 1, 1998] as we have made a mistake. [STATE NATURE OF ERROR, ex. Namely, that statement fails to reflect your payment of $12,232.23 on May 15]. Enclosed, please find a corrected statement, showing a new balance of $[AMOUNT]. Please accept my apologies for the error and any inconveniences it may have caused. Sincerely, [YOUR NAME, ex. Jill Jones] |
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